It looked like... his head was forced off? I don't think it was cut off, though.

[She. Puts her hands on both sides of her head, and mimics the motion of yanking something off. Like beheading a Barbie doll.]

But the dents and scratches aren't even that big. Since his name wasn't listed yesterday, I've been wondering... Did someone damage him enough that it would be lethal to a human, but not for a robot?